xGravity · CX Vision Creator

Design a vision
that moves people.

A great CX Vision isn't just a statement — it's a gravitational force that aligns people, prioritises decisions, and turns culture into action. Build yours in four steps. Free.

xGravity Framework
1
Industry
2
Type & Tone
3
Pillars
4
Context
What industry are you designing for?
Your industry shapes the language, touchpoints and ambition of your vision.
🏙️
Real Estate
Property, development, leasing
🏦
Banking & Finance
Retail banking, wealth, fintech
🏨
Hospitality
Hotels, travel, experiences
🏥
Healthcare
Hospitals, clinics, wellness
💎
Luxury Retail
Premium brands, fashion
🚗
Automotive
Vehicles, mobility, EV
🛒
E-Commerce
Online retail, marketplaces
📡
Telecom & Tech
Connectivity, SaaS, devices
🎓
Education
Schools, universities, edtech
🛡️
Insurance
Life, health, property
🍽️
Food & Beverage
Restaurants, FMCG, delivery
🏛️
Government
Public services, civic tech
Please select an industry to continue.
What type of vision do you want to build?
Each type creates a different gravitational pull — on employees, culture, and customers.
Adjective-Based
"We want every experience to be inspiring, inviting, dynamic." Clear, measurable, easy for teams to translate into behaviour.
Feeling-Based
"We want every customer to feel confident, seen, at ease." Emotionally resonant and customer-perspective-first.
Promise-Based
"In every interaction, we promise to be honest, responsive, genuinely helpful." Concrete and commitment-forward.
Principle-Based
"We operate by: craft above convenience, empathy before efficiency." Philosophy-led and distinctive.
What tone should it carry?
Tone shapes how the vision sounds — and how it will land.
🌅AspirationalDreamy, forward-looking, emotionally elevated.
Bold & DeclarativeConfident, assertive, no caveats.
🤝Warm & HumanApproachable, empathetic, grounded.
🔷Precise & FunctionalMeasured, specific, operational.
🌿Poetic & EvocativeMetaphorical, memorable, unexpected.
Premium & RefinedRestrained, dignified, quietly confident.
Please select both a vision type and a tone.
Choose your vision pillars
Pick 3–5 words that become the gravitational centre of your vision. These aren't decoration — they're design decisions.
Selected: 0 / 5  ·  Choose 3–5
All
Emotional
Operational
Character
Innovation
Experience
Please select between 3 and 5 pillars.
Tell us about your ambition
The more real this is, the more alive the vision will be.
The richer the context, the more precise and useful the output.
Please tell us what customers should feel — this anchors the entire vision.
Your CX Vision is ready. Not quite right? Regenerate with the same inputs or start fresh.
Crafting your vision…
Analysing your industry and pillars
Building the vision statement
Mapping touchpoint applications
Writing pillar expansions